Leger municipal indicator: People in the Quebec region among the most satisfied with their mayor

Léger municipal indicator: People from the Quebec region among the more satisfied with their mayor


The Quebec mystery is even reflected in municipal life: the citizens of the capital region are more satisfied than elsewhere with their mayor, and seniors feel that they have a better quality of life there. life.

This is revealed by the most recent version of the Léger municipal indicator, which measures the degree of satisfaction of citizens with the services provided by their city and with the elected officials who govern them. . 

This indicator is presented today to many municipal managers and is used to measure the performance of organizations, which also compare themselves to each other.

It is in fact in the metropolitan region of Quebec that the people are among the happiest with the work done by their mayor and their team.

Across Quebec, this satisfaction rate is 56%. But in the capital, it climbs to 68%. 

Only residents of Eastern Quebec are more satisfied, at 74 %. On the other hand, in mainland France, support drops to 47%.

“Across Quebec, the glass is half empty or half full. Whereas in Quebec and in the East of Quebec, it is still two out of three people [who appreciate the team of their mayor or mayor]. It's a good difference,” says Christian Bourque, Executive Vice-President and Partner at Léger.

Happy Seniors

It is also in the greater Quebec City region that seniors believe they have a better quality of life. The municipal indicator quantifies their agreement according to the statement ” My municipality offers an exceptional quality of life to seniors “. 

” The Quebec City region stands out in this regard . She has had by far the best results. Municipalities in the Quebec region obtain a score of 7.4 out of 10, while it is 7 on average in Quebec and 6.7 in the metropolitan region of Montreal,” reveals Katherine Marcil, research director at Lightweight.

Great pride

For Mrs Marcil, this performance is explained by the fact that citizens have a strong sense of belonging to their city.

“  When you talk about the Quebec mystery, I think there is great pride. What we note is that this satisfaction also manifests itself elsewhere, in general satisfaction. 

The Quebec City and Eastern Quebec regions generally have a “very high level of pride for their part of the country,” she says.

“It also reflects the desire of these people to grow old in their region, to stay in their municipality and to spend happy old days there. »

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Satisfaction with the mayor and his team

  • Quebec metropolitan area: 68 %
  • Eastern Quebec: 74 %
  • Montreal metropolitan area: 47%
  • All of Quebec : 56 %

Do you agree with the following statement: “My municipality offers an exceptional quality of life for seniors.”

  • Quebec metropolitan area: 7.4 out of 10
  • Montreal metropolitan area: 6.7 out of 10
  • Other regions of Quebec: 7 out of 10

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