A power outage caused the Village Vacances Valcartier to close for part of the day on Friday. The breakage occurred after a delivery truck hit a pole during a bad maneuver.
This outage, which lasted only a few hours, occurred around 10 a.m., when the water slides opened. The decision was then made to evacuate the site since the power outage affected all the facilities, i.e. the hotel, the Bora Parc, as well as the outdoor water park.
At noon, Hydro-Québec teams were able to restore electricity. Activities have partially resumed with the opening of Bora Parc only.
“It is very rare that it happens to have to evacuate the site. This is exceptional. (…) When there are rain and storm alerts, evacuations can happen. Our employees in the aquatic sector know the procedures and it works very well. There, it's even less worse, because there weren't many people on the site yet, ”explained Sandra Nadeau, spokesperson for the VVV.
This incident, need to point out, which happened on a hot and sunny Friday, is causing the company to lose revenue. The VVV was ready to receive a few thousand visitors, according to Ms. Nadeau.
“We would have liked to do without it. We are not there in our analysis, but it is certainly a big loss. We also had to send our employees home, it’s not fun for them,” she added.
Fortunately, the electricity returned to normal earlier than expected, around dinner time. The VVV then announced that it was able to welcome visitors to Bora Parc from the beginning of the afternoon. However, the outdoor water park remained closed for the day.
The visitors, mostly families with children, who had to turn back, were disappointed to lose such a beautiful day. They can get a refund or a ticket for another day.
“We come from Rimouski. We rented a cabin. We will be back tomorrow (Saturday). We find solutions. We don't have much choice,” said William Gagnon from Rimouski, who was accompanied by all his little kids.
“We're going to enjoy the day anyway. We were seated, ready to go swimming. I thought we could have enjoyed the pool, even if there were no waves. I found it a bit drastic to get everyone out. We would have played volleyball. I guess it's a safety issue. We will come back. Maybe not tomorrow, but we will be back this summer,” said a client we met outside, Francis Joly from Beauport.
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Katrine Johns has been a reporter on the news desk since 2013. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Gal Post, Katrine Johns worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my email@example.com 1-800-268-7128