The American group Meta (ex-Facebook) assured on Tuesday that it had resolved the global outage that affected the billions of users of its WhatsApp instant messaging service, one of the most popular in the world.
“We know people had trouble messaging on WhatsApp today,” a Meta spokesperson told AFP. “We have solved the problem and we apologize for any inconvenience”.
The origin of the failure has not yet been specified.
A few hours earlier , DownDetector.com, which tracks digital service outages, had reported observing a large-scale disruption of WhatsApp.
“User reports indicate that WhatsApp has been experiencing problems since 9:17 a.m. (7:17 a.m. GMT), European time, had detailed the site, listing several thousand reports from Internet users around the world.
L The incident was later confirmed by Meta, which assured that it was doing everything possible to “restore WhatsApp for everyone as quickly as possible”.
According to testimonials on social networks, users were in the unable to send messages or connect to the service.
WhatsApp, which surpassed two billion users worldwide in February 2020, is one of the most popular free messengers in the world.
It was acquired by Facebook in 2014 for a little more than 19 billion dollars, the largest acquisition ever by Mark Zuckerberg's group.
On Twitter, the hashtag #whatsappdown (WhatsApp down) was among the most popular trends in the world on Tuesday morning.
Users of the social network with the blue bird were ironic about the failure of instant messaging predicting that Twitter would take advantage of this and experience an influx of connections.
Once the service was restored, many Internet users expressed their relief.
And on Instagram (Meta group ), several million messages mentioned the outage under the hashtag #whatsapp.
Meta services, social networks Facebook and Instagram, as well as WhatsApp and Messenger messaging, have already suffered an outage giant unprecedented last year.
The duration and scale of this interruption of four services used by billions of people had made it a major incident, so much so that Downdetector had then identified it as “the most important that has ever observed” the giant of the networks social.
Facebook at the time acknowledged that the incident was linked to an error on their part and not to a technical problem.
Katrine Johns has been a reporter on the news desk since 2013. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Gal Post, Katrine Johns worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my firstname.lastname@example.org 1-800-268-7128